What others do
Private platforms vs. agent-native products
JPMorgan, Imperial, Klaviyo, Figma, Chinasoft. From a safe chat for employees to agents wired into the systems. What the DACH mid-market should copy and skip.
Insights
Public enterprise AI cases, read for the mechanism rather than the headline. Figures are the companies’ own claims; we cite the source and draw the lesson for a DACH company of 30 to 300 engineers.
What others do
Legal and documents: 15 hours to 15 minutes
Spellbook, EvenUp, Kimi, Morgan Stanley. Long-context document work is the quietest big win in enterprise AI. Where it applies outside legal.
What others do
What support teams actually shipped
Klarna, Intercom, Autodesk, Starbucks. Read for the mechanism, not the headline: an operator wired into backend APIs, with evals. What a COO should measure.